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Privacy Policy

Last Updated: August 15, 2026

Diffrentials (“Diffrentials”, “we”, “us”, or “our”) operates the Diffrentials website and platform available at https://www.diffrentials.in/ (the “Service”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information. By using Diffrentials, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you create or use an account, we may collect information such as:

  • Name
  • Email address
  • Profile information you choose to provide
  • Account credentials or authentication information
  • Information submitted while using features of the platform

If you sign in using Google or another third-party authentication provider, we may receive information that the provider makes available to us, such as your name, email address, and profile identifier, depending on the permissions granted.

1.2 Usage and Learning Data

When you use Diffrentials, we may collect information about your interaction with the platform, including:

  • Clinical cases you attempt
  • Diagnoses and answers you submit
  • Scores and performance
  • Time taken to complete cases
  • Progress and learning activity
  • Features you use
  • Other information generated through your interaction with the Service

This information may be associated with your account so that we can provide features such as progress tracking and personalized learning experiences.

1.3 Automatically Collected Information

When you access Diffrentials, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages or features accessed
  • Date and time of access
  • Error and diagnostic information

We use this information primarily to operate, secure, maintain, and improve the Service.

1.4 Cookies and Similar Technologies

Diffrentials may use cookies, local storage, and similar technologies to:

  • Keep you signed in
  • Maintain sessions
  • Remember preferences
  • Maintain security
  • Understand how the Service is used
  • Improve performance and functionality

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

2. How We Use Your Information

We may use collected information to:

  • Create and manage your account
  • Authenticate users
  • Provide and operate Diffrentials
  • Track learning progress
  • Provide scores, feedback, and educational features
  • Improve clinical cases and educational content
  • Analyze platform performance and usage
  • Detect, investigate, and prevent fraud, abuse, or security incidents
  • Maintain and improve the security of the Service
  • Troubleshoot technical problems
  • Communicate with you regarding your account or the Service
  • Comply with applicable legal obligations

We may also use aggregated or de-identified information for research, analytics, and improving medical education. Such information will not be used to identify you personally.

3. AI-Powered Features

Some features of Diffrentials may use artificial intelligence or third-party AI services to provide educational functionality.

Where applicable, information submitted to an AI-powered feature may be processed by the relevant service provider in order to generate a response or perform the requested function.

Patient Information Notice: We do not intend for users to submit sensitive personal information about real patients to Diffrentials or to AI-powered features. Do not enter identifiable patient information, including names, phone numbers, addresses, medical record numbers, photographs, or other information that could identify a real patient. Diffrentials is an educational platform and should not be used to store or process real patient records.

4. Medical and Educational Disclaimer

Diffrentials is designed for medical education and clinical reasoning practice.

Content and AI-generated responses provided through the Service are for educational purposes only and should not be considered medical advice, diagnosis, treatment recommendations, or a substitute for professional clinical judgment.

Users should not rely on Diffrentials to make decisions concerning the diagnosis or treatment of actual patients.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate Diffrentials. These providers may include services used for:

  • Hosting and infrastructure
  • Database storage
  • Authentication
  • Analytics
  • Error monitoring
  • AI-powered functionality
  • Email or communication services
  • Security and fraud prevention

These providers may process information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.

We may also disclose information:

  • When required by applicable law or a valid legal process
  • To protect the rights, safety, or property of Diffrentials, our users, or others
  • To investigate fraud, abuse, or security threats
  • In connection with a merger, acquisition, restructuring, or sale of assets, where legally permitted

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no online service can guarantee absolute security. You are responsible for keeping your account credentials secure and should notify us if you believe your account has been compromised.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

When information is no longer required, we may delete or anonymize it in accordance with our retention practices.

8. Your Rights and Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

  • Request access to information associated with your account
  • Request correction of inaccurate information
  • Request deletion of your account or personal information, subject to applicable legal requirements
  • Withdraw consent where processing is based on consent
  • Request information about how your data is processed

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Diffrentials is intended primarily for medical students and other users interested in medical education.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us in circumstances where collection is not permitted, please contact us so that we can take appropriate action.

10. Third-Party Services

Diffrentials may contain integrations or links to third-party websites and services. Those third parties operate under their own privacy policies and terms. Diffrentials is not responsible for the privacy practices of third-party services that it does not control.

11. International Data Transfers

Some service providers used by Diffrentials may process or store information on servers located outside India.

Where information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as Diffrentials evolves, new features are introduced, or applicable legal requirements change.

When we make material changes, we may provide notice through the Service or by other appropriate means. The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact information provided on the Diffrentials website.

Diffrentials

Website: https://www.diffrentials.in/

By using Diffrentials, you acknowledge that you have read and understood this Privacy Policy.